We are here for you.
If you or someone you know is in need of assistance to provide essential items for children, we can help through the right channels.
Please contact a supporter worker or teacher and ask them to make a request on your behalf.
We work directly with Maternal and Child Health workers, social workers, community welfare agencies, schools, religious organisations and more to get you the items you and your family need as quickly as possible.
Unfortunately, clients and recipients cannot request assistance directly from us. They will need to get in touch with a caseworker or welfare agency who will also be able to provide any additional wrap-around support required.
If you have any questions, please email us.
Make a request
If you are a caseworker or agency and have a family requiring our assistance, please complete our Online Request Form.
Please note: Thomastown opening hours for request collection are Monday to Thursday, 9.00am – 2.00pm. Airport West remains unchanged.
Emergency service numbers
We are not an emergency service. If you or your children are at risk or in danger, please contact:
Victorian numbers
000
Emergency
1300 60 60 24
Nurse on Call
1800 015 188
Safe Steps Family Violence Response Centre
9247 6666
Victoria Police
1800 755 988
In Touch- Multicultural Centre Against Family Violence
131 278
Child Protection
1800 551 800
Kids Helpline
1800 882 752
Victims of Crime Helpline
1800 755 988
Immigrant Women’s Domestic Violence Service
1800 065 973
Men’s Referral Service
1800 133 302
Women’s Legal Service
1300 792 387
Victoria Legal Aid
1800 195 303
Aboriginal Family Violence Prevention and Legal Service Vic
National numbers
1800 737 732
National Sexual Assault, Family and Domestic Violence Counselling Line
1800 551 800
Kids Helpline
1300 789 978
Men’s Line
1800 050 321
Family Relationship Advice Line
