Donate New or Pre-Loved Items

Would You Like to Donate?

We collect, sort and distribute items from newborn to teenagers.

Do you have new or pre-loved goods such as clothing, blankets, cots or prams that you would like to donate? 

Bookings are ESSENTIAL to drop off your items and can be made by clicking these links:

Bundoora – Weekday Bookings

Airport West – Weekday Bookings

Bundoora – Saturday Bookings

Download our list of what Big Group Hug accepts:  Download List

Please get in touch...

Let us know what you would like to donate. We can advise if we are able to accept the goods and further details and timings for drop off or collection:

Please note the following conditions and requirements before contacting us to make a donation:


All pre-loved clothing items must be clean and suitable for wear by other children. This includes working zippers, adequate buttons, and be generally in good condition.

Unfortunately, we do not accept and cannot re-home maternity clothing.

Nappies and Wipes

Unopened packets of nappies (all sizes) and wipes are most welcome.

Car Seats

Car seats must be no more than eight years old. The date of manufacture should be on the side or base of the seat. There should also be a red safety standard sticker AS/NZS 1754.

Prams and Strollers

We only accept prams or strollers with a 5 point harness, faultless brakes, a reclining back and a sun-hood. Prams should meet AS/NZS 2088:2000.

High Chairs

We accept freestanding highchairs if they are less than 10 years old, are sturdy and and have a safety harness.

Cots & Other Nursery Furniture

Cots and other nursery furniture must be 100% functional, have no missing parts and be and be clean and in good working order. They must meet Australian Safety standards (Standard AS/NZS 2172:2003 Cots for household use) .


We accept good quality toys and puzzles. We are unable to accept large toys, as many families requiring support do not have suitable accommodation or storage for these items.
We do accept small soft toys (no larger than 50 cm). Please wash pre-loved soft toys before donating.
We do not accept any toys with round/disc shaped button batteries


We do accept new or pre-loved books for children ages 0-young teens that are in good condition. Please do not donate books that have ripped covers, missing pages or drawings throughout.

Electrical Items

We can accept the following electrical items if working: baby monitors, bottle warmers–new or used, breast pumps–manual or electric, sterilisers –microwave or electric, vaporisers.

We can’t accept: Gro Clocks or household electrical items such as lamps, toasters, kettles.