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Big Group Hug is a child safe organisation

Big Group Hug is committed to providing a safe, supportive, and inclusive environment for all children and young people. We believe every child has the right to feel safe, valued, and protected from harm.

Our Child Safety Approach

We take a proactive approach to child safety by:

  • Creating a welcoming and secure environment where children and young people feel supported.

  • Providing clear reporting mechanisms for any concerns about child safety.

  • Ensuring all staff, volunteers, and visitors adhere to child safety guidelines.

  • Conducting regular training and education on child safety and well-being.

  • Implementing policies and procedures that prioritise child protection.

  • Ensuring our team undergo Working with Children Checks.

  • Acting immediately if we become aware of a child safety risk.

 
To request a copy of our Child Safe Policy, please contact Bernadene Voss, CEO and Child Safety Officer, on the details below.
How to Report Feedback or Concerns
If you have concerns about child safety or witness any inappropriate behaviour—including bullying, rough contact, predatory behaviour, or inappropriate language—you are encouraged to report it immediately. Your input helps us maintain a safe and respectful environment for all children and families.

Please raise it by:

  • Contacting our child safety officer:

Bernadene Voss
email: bernadene@biggrouphug.org
phone: 0413 246 704


  • Speaking to a Big Group Hug staff member or volunteer supervisor on-site.
  • Also for any crimes please call the Police on 000.

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